Frequently Asked Questions

Our manufacturing facility and head office are located in India. We serve clients across domestic and international markets. Please visit our Contact page for our full address and contact details.

Yes, we offer fully customized solutions. Our engineering team works closely with clients to design and manufacture products that meet specific technical requirements. Please submit your requirements through our enquiry form and our team will get back to you promptly.

MPCU Pro is committed to the highest quality standards. We hold relevant industry certifications and follow international manufacturing standards. Detailed information about our certifications and quality credentials can be found on our Credentials page.

We use a variety of high-quality materials including carbon steel, stainless steel (SS 304, SS 316), alloy steel, and special alloys depending on the application requirements. All raw materials are sourced from reputable suppliers and are tested for quality before use in production.

Every product undergoes a rigorous multi-stage quality inspection process. This includes incoming material inspection, in-process quality checks at every manufacturing stage, non-destructive testing (NDT) such as radiography and ultrasonic testing, and final pre-dispatch inspection. Third-party inspection is also available upon client request.

You can request a quotation by filling out our online enquiry form, sending us an email, or calling us directly. Please provide as much detail as possible about your requirements, including product type, specifications, quantity, and delivery location.

Lead times vary depending on the product type, complexity, and order volume. Standard products typically have a lead time of 4–8 weeks, while custom or complex equipment may require 12–20 weeks. Our team will provide you with a specific timeline at the time of order confirmation.

Yes, we stand behind every product we manufacture. We provide a standard warranty on all our products and our team is available for after-sales technical support. Any issues arising from manufacturing defects will be addressed promptly. For specific warranty terms applicable to your order, please consult our sales team.